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Electronics : AppleCare Protection Plan for iPod and iTunes
Books and Publications Average Rating: out of 5 stars

  
: AppleCare Protection Plan for iPod and iTunes
See Larger Image 		AppleCare Protection Plan for iPod and iTunes
from: Apple Computer
Binding: Electronics
Brand: Apple
EAN: 0018908609096
Label: Apple Computer
Manufacturer: Apple Computer
Model: M9404LL/A
Number Of Items: 1
Publisher: Apple Computer
Studio: Apple Computer

Features:
  • Comprehensive service and support
  • Protection for the iPod and iTunes solution
  • Quality and convenience backed by Apple
  • Provides expert support for both Mac and Windows users
  • Permits transfer of the plan between owners


Accessories: Related Items:

Editorial Review:

Product Description:
APPLE M9404LL/A -- With the iPod and iTunes, APPLE has redefined what digital music means: superb audio on a super-light device with stunning design, fast download speeds, and ample space for your music collection. Now, with the AppleCare Protection Plan for iPod, your music will rock forward confidently into all eventualities! Benefits include: Note - Cannot be sold to consumers residing in Florida (Consumers defined as persons who use their computers primarily for personal, family, or household purposes)



Customer Reviews
Average Rating: out of 5 stars

Rating: 1 out of 5 stars - Mac's iPod Warranty... unfortunately, not worth it.
Extremely vague about everything one would associate with today's standard extended warenty: especially if you have an extended warranty on a Mac computer.

Local Mac store salesman admits battery warranty as a "grey area", where my iPod was purchased. I was never told, in a concise way, what was covered in terms of the battery life after one year. Salesman mentioned a battery can go dead after a year... but a service tech would decide if this occurred under "normal" use. To me, this is a very slippery slope to leave to a tech. What history does one have to prove to warrant a covered battery replacement?

Accidents are not covered. An accidental drop on your floor isn't covered. Nothing compared to most insurance plans... including your average homeowner's policy.

This owner's advice... skips it. iPods are great for what they are... an often wonderful, but troublesome device that ... Read More


Rating: 5 out of 5 stars - Highly recommended
Apple is a brilliant company, but their tech support is a bit stiff, frankly. I would highly recommend this. I've had to use it a couple of times, and it's been a lifesaver. You'll need it so just get it.


Rating: 1 out of 5 stars - Caveat emptor
I am always leery about paying extra for so-called extended warranty/protection plans for electronic goods, as for the most part, the products last longer than the time frame that is covered. However, I did relent to buying this because I had read the coverage was a worthy investment for those who use iPods a lot (i.e., like an everyday item or so). So soon after I bought a new iPod, I purchased the protection plan from Apple's website.

Needless to say, I missed one little bit of fine print about exactly what is covered, or rather, what is NOT covered. As it turns out, I found that their LCD screen is not very hardy, and apparently, too expensive to replace or repair. I'm not referring to the early Nano models that got scratched easily; I had a 5G, 60 GB model. It worked like a charm for a couple months until I accidentally bumped into something while it was strapped to me. It wasn't even hit that ... Read More


Rating: 5 out of 5 stars - Well worth the price
Granted, I would never spend $59 to cover a $79 iPod Shuffle... but for any of the other iPods over $200, it's a good deal... and here's why.

Out of the box, you get a one year limited warranty. In the first 90 days of this out-of-the-box warranty, you can call Apple once for a general question - like "how do I speed up this track" or "tell me how in the hell to use this infernal gadget!" - but after that, it's $49 per call... unless there is something technically wrong, then the call is free. It is a toll-free #.

The one year limited warranty is a 2-parter. In the first 6 months of this warranty (this is where reading the fine print really helps), you can contact AppleCare or go to an Apple Retail Store if your iPod is failing (not from accidental damage, though - just if it stops working or behaves badly) - if they cannot do a software fix for it, they will replace the iPod with a refurb unit. ... Read More



 

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