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Workflow Modeling: Tools for Process Improvement and Application Development
by: Alec Sharp, Patrick McDermott

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Binding: Hardcover
Dewey Decimal Number: 658.4063
EAN: 9781580530217
ISBN: 1580530214
Label: Artech House Publishers
Manufacturer: Artech House Publishers
Number Of Items: 1
Number Of Pages: 345
Publication Date: February 15, 2001
Publisher: Artech House Publishers
Sales Rank: 179593
Studio: Artech House Publishers

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Editorial Review:

Product Description:
Efficient workflow throughout an organization is of vital importance in today's competitive marketplace. This hands-on book teaches you how to visually model the current workflow process to show where redesign will provide the greatest improvement. Bringing together the two disciplines of management and information technology, the methodology involves framing and identifying the business process, modeling and understanding the current process, designing and assessing improvements to the workflow process, and developing use case scenarios by describing the interactions between process workers and the system. Real-world examples, clear summaries, and project checklists are included to make this text a practical on-the-job guide for everyday use.

Customer Reviews

Average Rating: out of 5 stars

Rating:

- A fine workflow modeling book...
I'm using this book as part of my assigned reading for Graduate School and I have found this title to be one of the most direct and simple books out there on the subject.

Everything is written in plain english and the examples provided in the book are very helpful in understanding the processes you are modeling.

Rating:

- Fantastic for newcomers and seasoned experts
This book is great! It is well written, easy to read, and put together in a logical manner. Everyone that has an interest in improving business processes should take the time to read the book.

For those that are new to the world of process it will be a real eye opener (and a bit of a page turner). For those that are self taught it will save you 20 years of trial and error. For those that are industry experts it serves as a great (and necessary) reminder that if you miss the big picture - your project is off track.

I attended a BPM conference in late 2006 and was amazed at how theoretical and up in the clouds many of the so called experts were. Alec is different, his approach is field tested, practical, and it works.

Rating:

- Finally a How-To!
Good overall analysis and methodology for approaching process re-design projects. Very practical and well written. Includes strategies for avoiding common pitfalls.

Rating:

- Very good for newbies in process improvement field
I enjoyed this book because of:
1) clear, coherent logic
2) it's very practical from cover to cover - everything you need to know before modeling processes you can find here and use it in your work on the very next day
3) the language - it's plain and definitely supports better adoption of the tools described. I also like the authors' delicate humor :)

As a whole - two thumbs up, 5 stars.

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Books : Workflow Modeling: Tools for Process Improvement and Application Development
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