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The Toyota Way
by: Jeffrey Liker

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Binding: Hardcover
Dewey Decimal Number: 658.5
EAN: 9780071392310
ISBN: 0071392319
Label: McGraw-Hill
Manufacturer: McGraw-Hill
Number Of Items: 1
Number Of Pages: 350
Publication Date: December 17, 2003
Publisher: McGraw-Hill
Sales Rank: 1176
Studio: McGraw-Hill

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Product Description:

How to speed up business processes, improve quality, and cut costs in any industry

In factories around the world, Toyota consistently makes the highest-quality cars with the fewest defects of any competing manufacturer, while using fewer man-hours, less on-hand inventory, and half the floor space of its competitors. The Toyota Way is the first book for a general audience that explains the management principles and business philosophy behind Toyota's worldwide reputation for quality and reliability.

Complete with profiles of organizations that have successfully adopted Toyota's principles, this book shows managers in every industry how to improve business processes by:

Eliminating wasted time and resources
Building quality into workplace systems
Finding low-cost but reliable alternatives to expensive new technology
Producing in small quantities
Turning every employee into a qualitycontrol inspector

Customer Reviews

Average Rating: out of 5 stars

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- Book Purchase
Book seller presented accurate information regarding the condition and quality of the book. Book receipt time was excellent and well within the timeframe given to the purchaser. Thanks for the great service.

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- To understand this company's success, first understand its DNA

I read this book when it was first published in 2004 and recently re-read it, curious to know how well Jeffrey Liker's explanation of Toyota's management principles and lean production values have held up. My conclusion? Very well.

No good purpose would be served by merely listing the 14 management principles, out of context. Liker devotes a separate chapter to each, carefully explaining not only what it is but also how it guides and informs everyone at all levels and in all areas of the Toyota organization. What Liker also accomplishes, and what cannot be adequately summarized in a review such as this, is to explain how all 12 principles are interdependent. Together, they serve as the company's DNA. In the Preface, he recalls asking Fujio Cho (President of Toyota Motor Company) what was unique about his company's remarkable success. His answer was quite simple: "The key to the Toyota Way and ... Read More

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- Toyota Production System Requires Stamina at the Top
This is an excellent book to uncover the beautiful simplicity of the Toyota Production System. Although simple is always best, with complicated cars, machines and huge sums of parts, it sometimes is lost in the jungle of the manufacturing floor. This is where a company's leadership is key to the success of the lean manufacturing endeavor. Obviously, the Toyoda family had a long line of brilliant individuals that have not only kept the principles alive, but continued to drive the company to record growth and profits. This book is very good for showing the way, but there is a lot more detail requred to actually implement the system. As an introduction to the system and the philosophies, this book is excellent. If you are looking to implement lean manufacturing, you will need more than one book to accomplish the task, and you will need leadership within your organization that is willing to change and embrace a new ... Read More

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- Operational excellence as a strategic weapon
The Toyota Way certainly does provide the foundation of using operational excellence as a strategic weapon. With increased competition, companies are continuously challenged to achieve operational excellence in a better way than its competitors, and use this as their strategic weapon or at least ensure that they are meeting/exceeding industry standard in this area. This book contributed many ideas to my MBA dissertation, in creating a profit for an insurance company that had been making continuous losses for a number of years. The continuous process flow mentioned in the book was adopted and resulted in significant cost savings, by eliminating certain processes and improving the quality control.

This book has also influenced me to purchase a Toyota Fortuner, moving from the Honda brand that I had driven for years.

Judith Kean, FCCA

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