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QBQ! The Question Behind the Question: What to Really Ask Yourself to Eliminate Blame, Complaining and Procrastination
by: J.G. Miller

Used Price: $26.34
Third Party New Price: $600.00

Binding: Paperback
Dewey Decimal Number: 158
EAN: 9780141021058
ISBN: 0141021055
Label: Penguin Books Ltd
Manufacturer: Penguin Books Ltd
Number Of Pages: 128
Publication Date: April 28, 2005
Publisher: Penguin Books Ltd
Sales Rank: 1388349
Studio: Penguin Books Ltd

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Editorial Review:

Product Description:
Who Moved My Cheese? showed readers how to adapt to change. Fish! helped raise flagging morale. QBQ! The Question Behind the Question addresses the most important issue in business and society today: personal accountability. In today's business culture, the lack of personal accountability is a problem that has resulted in an epidemic of blame, complaining and procrastination. Company goals are achieved through individuals asking themselves how they can contribute and make a difference, not through paying lip service to teamwork. Using succinct, light-hearted stories, Miller offers a practical and inspirational method for putting personal accountability into daily action that can bring incredible results: problems get solved, internal barriers come down, service improves, teamwork grows and people adapt to change more quickly.

Amazon.com Review:
QBQ! by John G. Miller is a motivational primer aimed at purging the 'blame, complaining, and procrastination' from the workplace. Miller believes that one of the hallmarks of today's business culture is a lack of personal accountability; he prescribes the cure in this series of short stories and personal observations drawn from his years of experience running his organizational development firm. His main point is that positive change begins with individuals changing themselves: 'Instead of asking, 'When will others walk their talk?' let's walk our talk first.' The result is choppy (39 chapters in 115 pages), and at times Miller's advice boils down to truism and cliché. Nevertheless, managers whose workplaces demand remedial, straightforward advice should find a useful tool here. --Harry C. Edwards

Customer Reviews

Average Rating: out of 5 stars

Rating:

- Too many pages for such a small point
I bought this book because it was recommended by Dave Ramsey and it's the first of his recommendations that I was slightly disappointed with. This book has a great message, don't get my 2 stars wrong. I think everyone should have a sense of personal responsibility and accountability in all aspects of their lives.

The reason I give this book 2 stars is because I believe you can get just as much out of reading the reviews as you can from buying the book. It's a short book and a quick afternoon read - but for some reason it took the author a whole book just to say more or less two things:

1) Start taking responsibility for your lives
2) Stop asking "why me?" or playing the blame game and instead start asking "what or how can I fix this? or "what can I do to help in this situation?"

I truly believe the main points to this book could be summed up in a well-written pamphlet. ... Read More

Rating:

- Great book-recipe for success
This is a great book for personal growth. It would serve business owners well. It gets to the heart of personal accountability and highlights the current trend of blaming others for everything.

Rating:

- great
we used it at our company to help get everyone on the same page as far as taking care of your internal and external customers.

Rating:

- great book everyone should read
Great book and it helps you learn how to be a great person and excell in all aspects of life.

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