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In Search of Excellence: Lessons from America's Best-Run Companies (Collins Business Essentials)
by: Thomas J. Peters, Robert H. Waterman

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Binding: Paperback
Dewey Decimal Number: 658.00973
EAN: 9780060548780
ISBN: 0060548789
Label: Collins Business
Manufacturer: Collins Business
Number Of Items: 1
Number Of Pages: 400
Publication Date: 2004-03
Publisher: Collins Business
Release Date: March 02, 2004
Sales Rank: 22060
Studio: Collins Business

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Editorial Review:

Product Description:

The 'Greatest Business Book of All Time' (Bloomsbury UK), In Search of Excellence has long been a must-have for the boardroom, business school, and bedside table.

Based on a study of forty-three of America's best-run companies from a diverse array of business sectors, In Search of Excellence describes eight basic principles of management -- action-stimulating, people-oriented, profit-maximizing practices -- that made these organizations successful.

Joining the HarperBusiness Essentials series, this phenomenal bestseller features a new Authors' Note, and reintroduces these vital principles in an accessible and practical way for today's management reader.

Customer Reviews

Average Rating: out of 5 stars

Rating:

- One Of The All Time Management Classics
This book results from a study of several American companies trying to determine the patterns which make them consistently successful. It covers in detail eight timeless common basic principles which make companies great. Highly recommended! If you like this book you will also like "Built To Last" and "From Good To Great".

Rating:

- I was not impressed with the quality of the cd.
The beginning of the cd was ok, but then the quality got progressively worse. Do not buy this product.

Rating:

- Not an audio book
I bought this CD beleiving it to be the audio version of the book which it is not. It's a recording of a presentation by Tom Peters. The presentation is still useful in that he highlights some of the key findings and his observations of studying US corporations but I still feel I now need to buy the book.

Rating:

- Brilliant at the Basics
Although this was written quite a few years ago, the basic truths outlined in this book remain as pertinent today as then. The two authors set out to find the basic characteristics of excellent companies and they came up with the following:

1) A bias for Action - Intelligent companies experiment rather than debate.
2) Close to the Customer - Service and quality obsession from top to bottom.
3) Autonomy and entrepreneurship - The key for big companies - Act small.
4) Productivity through people - Treat people like adults.
5) Hands on, value driven - Find a common cause and sustain it.
6) Stick to the knitting - Build on things you know.
7) Simple form, Lean Staff - Best if manager can control all aspects of the business.
8) Simultaneous loose - tight properties - Flexible to maximize autonomy. Tight on values.

To this day, Tom Peters continues to ... Read More

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